Computer and Technology

Yesterday, we spent about three hours trying to convince a client of ours that brand new computers just don’t come equipped with the all things that most computers need in a PC. We tried to convince him that a fully functional computer is one that is personalized with specially selected hardware and software accessories – and that the computer purchased at the store doesn’t come with these things. Unfortunately, all of our convincing was to our avail. Our client insisted that he should never need more than what came with his boxed product and that we were just trying “bilk” more money out of him.

As computer consultants, it’s our job and mission to make sure our clients are 100% satisfied when they walk out our offices. But our job is unnecessarily made harder when people don’t take the time to learn about computer accessories and familiarize themselves with the limitations of store-bought computers. Hopefully by the time you finish reading this article, you’ll understand the lesson that we were trying to teach our client: “What comes out of the box is really just a starter kit.”
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Well, we’ve been warned that this time would come – probably from the earlier eighties on. Yes, computers have finally taken over and if you doubt it, we’re here to convince you – but not because we want to or because we can. We want to convince you that if you don’t take the necessary steps to control that reign, you’re going to be left behind further than you could have ever imagined.

Computers are everywhere. Take a moment to try and think of a place a business where you didn’t see a computer in use. From the small local corner store to the largest hospital, computers are in every gas station, grocery store, bank, restaurant, beauty shop, and doctor’s office around. From a consumer’s point of view – you may not think that’s much to worry about. But along with computers, we’ve also been infiltrated with a little thing called “self-service.” Today, there are more self-serviced resources than ever and in an effort to synchronize them with headquarter databases, they’re provided via your inescapable computer.

Here are some examples. Banking is self-serviced through the desktop-clad ATM machine. Gas stations are self-serviced through a menu-clad touch screen kiosk. Most cash registers are Windows XP or Vista machines that send purchase details back to headquarters via the Internet (or a small Intranet). Having your weight, blood pressure, and heart rate measured and recorded is now a digitized process. Even ordering a pizza is now a simple matter of dialing from a wireless cell phone and making a few selections from series of pre-programmed menus!
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In Today’s Society, Protecting Your Computer Is A Requirement

Advances in computer technology is a double-edged sword. On one hand, it affords us quick and easy access to numerous conveniences such as bank statements, favorite shopping centers, school and health records, and more. On the other hand, it can also grant the same access to those who aren’t supposed to get it. Although it’s a rare occurrence, hacking has become the biggest criminal nuisance in computer history.

Make no bones about it. There’s nothing innocent or cute about the hacker. Today’s hackers aren’t the pimply-faced teen rebels that you might be thinking of. Instead, this generation of hackers are grown individuals who are more than likely earning a living by stealing the identities of innocent, law abiding individuals and then selling those identities to others who want to slip by the system. And the only protection against these seedy people is prevention.

Computer security couldn’t be more important than it is today and that’s why we’ve taken the time to introduce it to you.  You can reduce the probability of experiencing identity theft by making your computer as hacker-proof as possible. All that’s needed is a little software and a lot of common sense.

1. Install an anti-virus/anti-spyware program. Anti-virus/anti-spyware software will stop malicious code from downloading and installing onto your computer while you peruse the Internet. Known as viruses, worms, or spyware, this malicious code can destroy important files and render your computer good for only one thing: sending sensitive data back to the server of an identity thief.

2. Don’t store sensitive data on your computer in the first place. Should your computer get infected with a virus, worm, or piece of spyware, you can thwart the individuals responsible by not storing your personal information on your PC so that when and if your computer does send back data – it won’t be anything valuable. Hackers look for things like full names, social security numbers, phone numbers, home addresses, work-related information, and credit card numbers. If these things aren’t saved onto a computer, there’s nothing critical to worry about other than restoring your computer to a non-virus condition.
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Getting help with your computer software can be easier when you know the correct terms to use. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they’re having. And it isn’t fair to expect a tech support person to automatically know what a “thing-a-ma-jingy,” or “whatcha-ma-call-it” is.

The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you’re having and a technician can readily resolve it.

User interface – this is the visual design of a program. It may contain squares, boxes, words, icons, and buttons. If you’re experiencing insufficient memory for example, you might see black rectangles across the user interface of your software programs.

Title bar – this is the top-most part of a program that displays its own name or it may describe the contents displayed in another part of the interface. If a program is incorrectly coded, you may see a wrong description in this part of its interface.

Menu bar – this part of a program displays menu items and menu options. Some of the most common parts of a menu bar grants access to File commands, Open commands, Save commands, and Print commands. An example of an error in this part of an interface would be if an option was missing or grayed out (lighter in color).

Tool bar – this part of a program displays small icons across the top which represent tools. Clicking an icon will open a tool or process a command that might also exist on a program’s menu bar. Problems in this part of an interface are uncommon, however if you find yourself repeatedly clicking an icon with no results, you can correctly describe the problem by referring to the toolbar.
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